Frequently Asked Questions
Everything you need to know about First Lite apparel and services.
What is the standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
How do I return or exchange an item?
We offer a 30-day return policy for items in original, unworn condition with tags attached. You can initiate a return or exchange through our online portal using your order number.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
How do I ensure I order the correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart to ensure the best fit.
Are your materials sustainably sourced?
Yes, First Lite is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes across our entire seasonal collection.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel an order within 60 minutes of placement by contacting our customer support team.
